Privacy policy

Effective date: June 27, 2025

1. Introduction

QuoteFBO (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation services platform.

2. Information we collect

Personal information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Aviation credentials and pilot certification details
  • Aircraft information and specifications
  • Payment and billing information
  • Company information and business details

Usage information

We automatically collect certain information when you use our platform:

  • Browser type, operating system, and device information
  • IP address and location data
  • Pages visited and time spent on our platform
  • Quote requests and service interactions

3. How we use your information

We use the information we collect to:

  • Provide and improve our aviation services platform
  • Process quote requests and facilitate FBO communications
  • Manage your account and provide customer support
  • Process payments and billing
  • Send service-related notifications and updates
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and industry regulations

4. Information sharing and disclosure

We may share your information in the following circumstances:

  • FBO Partners: We share relevant information with Fixed Base Operators to process your quote requests
  • Service Providers: We work with third-party service providers who assist in operating our platform
  • Legal Compliance: We may disclose information to comply with applicable laws and regulations
  • Business Transfers: Information may be transferred in connection with mergers or acquisitions

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is typically retained for the duration of your account plus applicable legal retention periods.

7. Your rights and choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Request data portability

To exercise these rights, please contact us using the information provided below.

8. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

9. Children’s privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International data transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform and updating the effective date.

12. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support page.